Managed Services

Managed Services

What Is Managed Services?

Managed services are the practice of outsourcing the responsibility for maintaining, and anticipating the need for, a range of processes and functions to improve operations and cut expenses. It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.

Adopting managed services is intended to be an efficient way to stay up-to-date on technology, have access to skills, and address issues related to cost, quality of service, and risk.